The online store stay open!
Since March 17 the french government has put in place a period of confinement throughout the French territory. This complicated period makes us change our organization and affects the delivery time of your orders.
However, the online store stay open and we are doing our best to enable you to receive your orders in the best conditions, without incurring unnecessary risks for the postal service employees.
This is why we have chosen to ship packages only once a week until the end of the lockdown period. The shipping day will be Friday, but it may have to change depending on the opening times of the post office where we ship all the packages.
Concretely, here are the changes taking place during the confinement period:
- Currently, packages are shipped once a week to protect the postal service employees. The delivery time can be longer than usually.
- If you want that we ship your package after the end of the lockdown period, it is possible! Just send us a PM or an email
- Currently we are no longer able to deliver to Tunisia and French Polynesia until the end of the health crisis. For other countries there are no problems at the moment, so deliveries to the USA and Canada are still possible.
- The following destinations are closed:Antilles, Antigua & Barb, Netherlands Antilles, Netherlands Antilles (Sint), Netherlands Antilles (Sint Maarten), Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Island, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominican (Republic) , Dominique, El Salvador, Ecuador, Falkland Islands, Grenada, Guatemala, Guyana, Haiti, Honduras, Turks & Caicos Islands, Virgin Islands GB and US, Jamaica, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Vincent, Saint Lucia, St Kitts & Nevis, Surinam, Trinidad & Tobago, Uruguay, Venezuela
- If you choose to be delivered via a Colissimo with signature at the delivery, it will be delivered in your mailbox without signature, like a normal Colissimo. Therefore, we invite you to choose the Letter mode followed or the simple Colissimo for the shipping of your package.
If you have any questions do not hesitate to send us a message, we will be happy to inform you!
Take care of yourself and your loved ones!